Organizational Development Process of Leading Organizational

Question: Discuss about the Organizational Development for Process of Leading Organizational. Answer: Problems within the individuals, team and NCLS: The organization NCLS does not have a proper infrastructure for conducting group meetings (Anderson, 2015). There are a number of volunteers and students but the number of computers and printers is limited. Julie, the full time employee of the organization indeed had some drawbacks. Negligence in her part was noticed, as she did not receive the urgent call rather sorted the phone message which was a day old. There was no maintenance in the organization. Julie was not cool-headed and was quickly frustrated by the queries of the staff member, which showed her impatient nature. It was her duty to look into the funds for the organization yet she failed to provide proper statistics to Dylan Foundation when the staffs were already working great. Julie liked to keep the things on hold, which is reflected from the case that Jean brings to her notice. The training that was provided to the staff member was not productive as the staff members still failed to understand several matters (Austin, 2012). The organization hired law students from all specialization, which some students did not like. Different Ethical Issues to address by NCLS: The organization Northern County Legal Service (NCLS) they have arranged a meeting with the clients in a small waiting room where the AC was not working which they should have ensured prior to the meeting as it was a hot summer day. There was no provision of fan as well. The clients with prior appointment and with no appointment were made to sit together and the management was treating the appointment fixed clients first rather than those who have come early. This led to growing frustration among the clients who were waiting since the morning. This was unethical on the part NCLS and this needs to be addressed by handling the appointment fixed client and clients with no appointment separately. The running away of Christina from the small meeting room to see her parking meter without answering the clients was indecency on her part. She should have addressed the queries of the client. Possible solution to resolve the issues Though there is a financial shortages faced by the organization, Julie needs to see that the infrastructure of the organization is proper maintained on a monthly basis. The allocated funds should be used for setting up of more number of computers for the students (Leonard, 2013). Since Julie is the headed, the organization so there should not be negligence on her part. The queries of the staffs need to be resolved quickly without showing any form of frustration. She did not do the official work of maintaining statistics, which created the shortage of funds. This needs to be resolved. Julie did not take the urgent matters quite seriously and rather postponed it to a latter point of time. This type of nature should be eliminated as this might have a serious consequence. Selection of the candidate for the training must be done based on the specialization subject i.e. housing law. The training must be made more interesting with practical applications so that law students are willing to work (Shani, Pasmore, Woodman, 2012). References: Anderson, D. (2015).Organization Development: The Process Of Leading Organizational Change. London: Sage Publication. Austin, D. (2012).Human services management. New York: Columbia University Press. Leonard, H. (2013).The Wiley-Blackwell handbook of the psychology of leadership, change and organizational development. Hoboken, N.J.: Wiley-Blackwell. Shani, A., Pasmore, W., Woodman, R. (2012).Research in organizational change and development. Bingley, U.K.: Emerald.